Small business personalisation for big business customer service is where it’s at, writes Wynand Smit, CEO of INOVO Remember the little […]
3 robotic process automation myths debunked
What the movie Jaws did to inspire unjustified terror in audiences about the shark species, movies such as Terminator and iRobot […]
Focus on the leader: Jan Kühn
u|Chief interviewed Jan Kühn, Director of contact centre specialists INOVO What makes an ideal director? You must always keep the bigger […]