Thinking big with customer service

Small business personalisation for big business customer service is where it’s at, writes Wynand Smit, CEO of INOVO Remember the little shop on the corner where the owner knew your […]

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3 robotic process automation myths debunked

What the movie Jaws did to inspire unjustified terror in audiences about the shark species, movies such as Terminator and iRobot have done to create an innate fear of robots, […]

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