INOVO – u|Chief

Thinking big with customer service

March 27, 2018 No Comments

Small business personalisation for big business customer service is where it’s at, writes Wynand Smit, CEO of INOVO Remember the little shop on the corner where the owner knew your […]

Insight

3 robotic process automation myths debunked

March 6, 2018 No Comments

What the movie Jaws did to inspire unjustified terror in audiences about the shark species, movies such as Terminator and iRobot have done to create an innate fear of robots, […]

Interviews

Focus on the leader: Jan Kühn

December 18, 2017 No Comments

u|Chief interviewed Jan Kühn, Director of contact centre specialists INOVO What makes an ideal director? You must always keep the bigger picture in mind so that your strategy stays on […]

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